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Interactive Intelligence Corporation (IIC) is an aviation ground services firm that specializes in improving operational efficiency, enhancing the performance of airline operators, and mitigating internal vulnerabilities in the aviation industry. The company offers a range of services, including infection control, airline ground operations, ground support equipment (GSE) maintenance, and rapid station turnaround services. These services are aimed at providing consistent support to fixed-base operators (FBO), ensuring a high level of customer service and operational assistance.

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IIC's services are utilized by various stakeholders in the aviation industry, including municipal, state, and federal government agencies, airline and airport management staff, as well as professional sports franchises such as the NFL, NBA, XFL, MLS, USFL, and WNBA. The company distinguishes itself by its focus on addressing internal threats within the aviation sector, and it is recognized as a certified Women-Owned Small Business (WOSB) and Small Disadvantaged Business (SDB).

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Dr. Stacey Tyler, the founder and CEO of IIC, is a prominent figure in the aviation domain, and her expertise revolves around understanding the complex network of security protocols within domestic airports. This knowledge is instrumental in helping the company achieve its mission of enhancing safety standards across the aviation industry through its robust internal threat training curriculum.

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IIC's approach to enhancing aviation security and operational efficiency includes bridging communication gaps between critical government entities such as the Department of Homeland Security (DHS) and the Transportation Security Administration (TSA). The company achieves this through its proprietary internal threat training curriculum, which ensures that security policies are effectively communicated and adhered to by airline and airport personnel.

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The company's services also prioritize safety, sustainability, and operational efficiency. It offers cleaning services for aircraft interiors using environmentally friendly products to enhance passenger and staff well-being while adhering to global sustainability initiatives. In addition, IIC provides elite airline ground operation services, GSE maintenance, and support for ground service providers dealing with turnaround challenges, helping airlines align their operations with industry standards.

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IIC's client engagement is data-driven and customer-centric, focusing on tailoring services to meet the unique preferences of each client without compromising affordability. The company's approach involves detailed logistics planning, data collection, and the formulation of agreements that outline terms and conditions. IIC's business model is built on a fixed base cost approach to safeguard clients from unexpected charges, allowing them to focus on their operational goals.

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The company's team is highly qualified and undergoes rigorous training, including internal threat training, to ensure they are well-prepared to handle the responsibilities of ground services in the aviation industry. The culture within the team emphasizes teamwork, collaboration, and professionalism, ensuring efficient and effective task completion for clients.

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IIC's commitment to maintaining industry-leading standards while catering to clients' distinctive needs has helped it form partnerships with industry giants like Delta Air Lines and United Airlines, solidifying its position as a leader in the aviation ground services sector.

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For more information, you can visit their website at iicgroundservices.com, and the company is led by Dr. Stacey Tyler, the founder and CEO.